Terms & Conditions

REDFLEET - Brighter. Smarter. Safer. is a registered trademark brand with the Australian Government under registration TM# 1810906.
REDFLEET SAFETY is a registered trading name of Australian Mobile Radio Pty Ltd with ABN# 85 003 284 222.

Terms
The purchaser shall pay the price and all other monies in respect of the sale including any applicable delivery charges and taxes in full in cash on delivery unless the purchaser is an approved credit customer. Payments made using Amex will attract a 3% surcharge for approved credit customers. Approved credit customers agree to pay accounts in full without deduction within 30-days of the end of the month of sale and in the event of default to pay all reasonable administration, legal and bank fees arising as a result of failing to pay their account in full by the due date together with interest on the amount outstanding from time to time at the rate of 15% per annum calculated from the due date.

Australian Mobile Radio Pty Ltd (hereafter "REDFLEET") may withdraw credit facilities or vary the terms applicable for any customer at any time.

Returns Policy
All products purchased from REDLINE FLEET whether ONLINE or IN-STORE are NON-REFUNDABLE unless the product is faulty, wrongly described and/or is not fit for purpose.

As a customer, it is your responsibility to conduct your own product research before making a purchase. If you require additional information on our products and services, please contact our team before making a purchase.

Please note that "Consumer Guarantees" DO NOT apply if you:

simply change your mind, decide that you do not like the purchase or have no use for it
discover you can buy the goods or services more cheaply elsewhere
have damaged the goods by using them in a way that was unreasonable.

APPROVED RETURNS

Under special circumstances and at our discretion, a return of product(s) may be approved within 30 days of original purchase date.

All approved returns will incur a 20% restocking fee on original purchase price excluding postage.

Any postage fees paid at the time of purchase, will be forfeit and the customer is responsible for the return postage fee.

A refund or store credit will then be issued to the customer within 14 days of finalising a return.

For issues related to product warranty, please refer to our Product Warranty Guide.

Title
REDFLEET retains title to and property in all goods supplied by REDFLEET until such time as the purchaser has paid in full all debts outstanding by the purchaser to REDFLEET. The purchaser agrees to provide REDFLEET with access to any premises where REDFLEET goods are located to enable REDFLEET to recover possession of those goods whilst outstanding amounts remain unpaid.

Freight
Unless the purchaser makes arrangements to collect goods ordered from REDFLEET' premises, REDFLEET will deliver the goods to the purchaser and the purchaser shall pay a delivery charge at REDFLEET prevailing rate for the purchaser's area at the date of sale. Risk in the goods passes to the purchaser on collection from REDFLEET or on despatch as the case may be.
If the purchaser's address is considered remote or rural, REDFLEET reserves the right to cancel the order should the purchaser decide not to accept the additional delivery charges.

Warranty
Please refer to our Product Warranty Page

Cancellations by Us
We may cancel your order before completion of delivery in whole or in part. In the case of Pick Up orders, we may initiate a cancellation before collection of the ordered products . We may do this even if we have received payment from you or have sent you a tax invoice. We will give you reasonable notice of the cancellation by contacting you via phone, text, or email. The circumstances in which we may cancel your order are as follows: